Privacy Policy

Last updated: September 26, 2026

Velmora Depot respects your privacy. This policy explains how we collect, use, disclose and protect information when you browse our store, create an account, contact support or place an order.

Information we collect

We may collect contact and delivery details, account information, order history, customer-service messages, device and browser information, cookie identifiers and payment status. Card or cryptocurrency credentials are processed by the selected payment provider and are not stored by Velmora Depot.

How we use information

We use information to process orders, arrange delivery, prevent fraud, provide customer support, improve site performance, meet legal obligations and send service messages. Marketing communications are sent only where permitted and may be unsubscribed from at any time.

Sharing

Information may be shared with hosting, analytics, payment, fraud-prevention, logistics and customer-support providers only as needed to provide the service. We do not sell personal information.

Retention and security

Records are retained only as long as reasonably required for operations, disputes, accounting and legal compliance. We use access controls, encryption in transit and operational safeguards, but no internet service can guarantee absolute security.

Your choices

You may request access, correction or deletion of eligible personal information and can manage optional cookies through the cookie banner. Contact support@velmoradepot.com.